Contact Waters
Contact Waters
The expert team at Waters is here to help you anytime you need, for any topic — from guidance on product selection or purchase to support requests and troubleshooting, order help, or general questions.
The expert team at Waters is here to help you anytime you need, for any topic — from guidance on product selection or purchase to support requests and troubleshooting, order help, or general questions.
Waters is now phasing out paper certificates of analysis (COAs) and chromatograms from consumable shipments. You can access your documents anytime by scanning the QR code on your product packaging, visiting the Certificates of Analysis page, or reading more in our notification document.
Get Help from Waters
Get Help from Waters
Select or Purchase a Product
Select or Purchase a Product
Let us help you find the right product for your needs.
Get Technical Support
Get Technical Support
Create a support request and connect with a Waters expert to troubleshoot your issue.
Get Help with an Order
Get Help with an Order
Get help with invoices and statements, returns and exchanges, or order status.
Need something else?
Need something else?
Get help with account and payment questions, education, general questions, and more.
Self-Service Options
Self-Service Options
Technical Support
Technical Support
Education
Education
Popular Links
Popular Links
