From the moment you place your order, your Waters Implementation Project Manager will work with you and all your stakeholders to ensure a smooth implementation process, from site preparation and installation, to completion of your training.

The Implementation Project Manager will provide you with your own website tailored to your order.

This website will provide : Details of your order Online up-to-date status information Site preparation information Installation documents and qualification links Information on additional training, including courses available Product overview videos

Benefits

Your dedicated Implementation Project Manager will :

• Arrange a site visit to plan your implementation process
• Give you the opportunity to get familiar with the equipment prior to delivery and installation
• Co-ordinate specialist delivery and benching of the equipment
• Regularly review the status of the process with you
• Provide additional support as required
• Work with you to ensure a smooth implementation resulting in reduced downtime for a faster return on your investment and increased uptime.

Contact your local Implementation Project Manager

Customer Testimonials

"The fact that the SIQPM had overall responsibility got all of the activities made the communication process with Waters very simple as one point of contact was all that was necessary."

"Installation of new equipment can be very challenging but that was not the experience we had with Waters. Working with an experienced, knowledgeable and approachable installation engineer made this experience pleasant and efficient. Most of all, having a personal project manager gives us peace of mind should any issues arise in the future."