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Which Service Contract is right for me?![]() |
Customer Education/Training![]() |
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Waters prides itself on providing enhanced customer service experience.
The Waters Inside Sales team is a dedicated in-house group of individuals designed to be the first port of call for all our customer commercial enquiries.
We can help address technical and application enquiries, provide quotations for Services and Consumables, qualify customer interests in Waters instrumentation portfolio.
Chemistries & Consumables:
- We can help you choose the right Column, Vial or Plate for
your application
- Advise you on sample preparation protocols to significantly reduce
instrument down-time
- Alert you on stock availability and appropriate delivery timelines,
facilitate telephone orders
- Enable you to work with our eCommerce platforms for a quicker, pain-free
way of buying our goods
Service & Support Plans:
- We can help you choose the best service contract to suit your technical
and commercial needs
- Advise you on Asset Management of your laboratory inventory
- Discuss your laboratory training requirements
Please contact us on 0208 238 6100
or send an email to uk@waters.com or ireland_consumables@waters.com
David J Wilson
Service Sales - UK South
Rachhvinder Daari
Service Sales; Customer Education/Training:
Instrumentation Aging/Renewal Program, Parts & Billable Sales