Waters offers a comprehensive range of analytical system solutions, software, and services for scientists. Liquid Chromatography. Mass Spectrometry. Waters is the leading provider of lab equipment, supplies and software for scientists across the world. Easily research and order everything your lab needs! Waters offers a comprehensive range of analytical system solutions, software, and services for scientists. Liquid Chromatography. Mass Spectrometry. Waters is the leading provider of lab equipment, supplies and software for scientists across the world. Easily research and order everything your lab needs!

Compliance, Maintenance, and Repair Services for Agilent HPLC, UHPLC, and GC Systems

Cost-efficient, high-quality services for your Agilent systems

Waters offers a complete suite of services covering select¹ Agilent HPLC, UHPLC, and GC systems that are controlled by Empower Software.

Maximizing your time in the lab is easier than ever before with access to a robust array of services for your Agilent systems:

Faster, more robust instrument qualification
Automated qualification of Empower Software
Best-in-class, expert technical knowledge for quick resolution of system issues
Remote, proactive support to maximize instrument availability and minimize downtime cost

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Watws Compliance Services for Agilent Systems

Overview

Literature

Services that work as hard as you do

Optimized performance without the added costs.

Consolidate compliance and repair services for both your Waters and Agilent systems with a single service provider
Benefit from the fixed cost of ownership for your business critical instruments
Eliminate the administrative costs of processing future multiple purchase orders

Save with a convenient, single service provider

Waters offers you a single, convenient point of contact for the maintenance, repair, and qualification of both your Waters and Agilent systems. This eliminates the need for multiple services visits and reduces service administration costs to save you money.

Ensure Full Regulatory Compliance

Leverage the power of your Empower Software for cost-effective, full regulatory compliance of your Agilent LC and GC systems. Add Waters Compliance Services to your support plan to achieve and maintain the regulatory compliance of your instruments and software.

Increase Support Quality with the Waters Team

Waters Certified Field Service Specialists are the most knowledgeable, trained, and experienced service technicians in the industry. They are supported by dedicated teams of in-house experts and senior application scientists who help them address any system challenge.

Benefits of choosing Waters compliance services:²

Access to Waters Certified Field Service Specialists
Remote technical support:
- Unlimited, on-demand hardware service visits restore your systems to operating condition and minimize downtime. Coverage includes travel, labor, and parts
- No phone calls needed. When you need service just use iRequest, Waters online service request tool, and instantly receive trackable e-confirmation of your request
Hardware and software telephone support – Technical support for both hardware and Empower Software
Annual on-site maintenance – A scheduled maintenance visit is included to keep your systems operating at peak performance.

¹Contact Waters for additional information.
²Coverage varies depending on the options selected.