Our Empower, MassLynx, NuGenesis, waters_connect and ChromScope Software Service Plans offer:
- Updates to the latest version of software with product enhancements for greater efficiency and productivity
- Priority telephone support from knowledgeable technical professionals
- Online access to Customer Reported Issues and email notifications* by adding your support plan ID to your waters.com profile
(To add your support plan ID: Log in to your Waters account, enter your profile, and select “Support Plans” in the left-hand menu)
- Discounts on courses for reduced training costs
- Exclusive access to tips, techniques, technical and release notes, service packs, and troubleshooting guides that ensure you get answers to your questions quickly
- Simplify budgeting with fixed costs
*Email notifications available for Empower only
Additionally, you can save more than 40% with annual plan renewals!