Informatics & Software Partners

Informatics & Software Partners

Partnering to deliver customer results

Partnering to deliver customer results

Waters partners with experienced software, services, and technology companies in systems integration, hardware, software development, and critical services — so together we can provide the complete software solutions that our customers require.

Waters has two streamlined and established partner programs:

  • Instrument Partner Program: Enables third-party instruments on Waters software like Empower Chromatography Data System (CDS).
  • Software Partner Program: Enables software-to-software connectivity through the use of Waters application programming interfaces (APIs).

These programs offer access to resources partners need, such as access to Waters software, support, and standardized terms. Waters can also facilitate more custom engagements outside our standard programs.

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Overview

Why Strategic Partners?

Waters believes that partnering strengthens our customer offering by combining our own industry-leading portfolio of products and services with preferred products and services from other vendors. Waters maintains a few key principles in its partnership strategy:

  • Choice: Waters has a wide network of partners for products and services that provide our customers the most extensive choice and breadth of functionality.
  • Long-Term Strategy: Software Partners are a key part of the Waters long-term strategy, enabling us to provide a robust set of solutions to customers that last.
  • Partner Ecosystem: Waters proactively engages with potential partners, enabling them to easily join, work with us under transparent terms, and keep them interested and invested in the ecosystem.
  • Data Integrity and Quality: Waters seeks to improve data integrity and quality in customer workflows with third-party products — securely, productively, and efficiently.
  • Value: With our strategic partners, we create value for our customers, for Waters, and for our partners.

With these guiding principles, Waters creates lasting and successful partners that provide sustainable benefit to our customers and our business.

Software Partners

Our software partners strengthen our customer offering. Together, we are committed to our joint customers and to enabling our customers to select the best software and the best instrumentation to meet their needs for sound science and productivity. Learn more about support of Waters instruments on other vendor software or get more information on other vendor instruments on Waters software.